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How aicuci88 Protects Your Personal Data

At aicuci88, your personal data belongs to you — we collect only what is necessary to run your account, process your transactions via Touch 'n Go, GrabPay, Boost…

Data Minimisation PractisedEncrypted Account StorageTouch 'n Go & GrabPay Transaction PrivacyYour Right to Access & CorrectClear Retention Periods

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What This Policy Covers and Why

aicuci88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

aicuci88 operates this Privacy Policy in accordance with applicable Malaysian data protection law, including the Personal Data Protection Act 2010 (PDPA). It applies to every piece of data you share when you open an account, make a deposit, or contact our support team — whether that

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happens through your browser, our mobile interface, or a payment channel such as Touch 'n Go, GrabPay, Boost dan FPX. Access to our platform and the processing of your data depends on local law and is available where local law permits. We do not sell, rent
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or trade your personal data to third parties for marketing purposes. Any third-party processors we engage — such as payment gateway partners — are bound by data-processing agreements that mirror the protections in this policy. If Malaysian law is updated, we will revise this document and
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notify you through your registered account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Data Protection Team

If you want to exercise any right described in this policy — access, correction, deletion or objection — our data protection team is reachable through three…

HOW WE HANDLE DATA

Six Ways We Keep Your Privacy Intact

Every measure below is active on your account from the moment you join. We review these practices regularly and update them when Malaysian law, payment-rail requirements, or platform infrastructure changes — so…

Data We Collect

We collect your name, contact details, payment method identifiers for Touch 'n Go, GrabPay, Boost dan FPX, and session activity logs. We do not collect data beyond what is needed to operate your account and comply with Malaysian law.

Cookie Usage

We use strictly necessary cookies to keep your session active, plus optional analytics cookies you can decline at login. We do not use cookies to build advertising profiles or share browsing data with third-party advertisers.

Account Security

Your account credentials are hashed using industry-standard encryption and never stored in plain text. Two-factor authentication is available in account settings and strongly encouraged for all account holders.

Data Retention

We retain transaction records for seven years to meet Malaysian financial-record requirements. Account profile data is deleted within thirty days of a confirmed account-closure request, unless retention is required by law.

Third-Party Processors

Payment processors handling Touch 'n Go, GrabPay, Boost dan FPX transactions are contracted under data-processing agreements. They may not use your data for any purpose beyond completing the transaction you initiated.

Your Consent Controls

You can withdraw marketing consent at any time via the Privacy Centre in your account settings. Withdrawal does not affect the lawfulness of processing that occurred before you changed your preference.

Common Questions About Your Data at aicuci88

The answers below address the most frequent privacy questions we receive from account holders in Malaysia. If your question is not covered here, reach out through the channels in the section above and our data protection team will respond directly.

We collect your full name, email address, phone number, date of birth for age verification under local law, and payment identifiers linked to Touch 'n Go, GrabPay, Boost dan FPX. We do not collect more than what is required to run your account.

Log in, go to Account Settings, then Privacy Centre, and select Download My Data. We will prepare a structured file of your personal record within fourteen days. You may also submit this request via email or live chat.

Yes. Submit a deletion request through the Privacy Centre or by contacting our support team. We will remove your profile data within thirty days. Some transaction records must be kept for seven years under Malaysian financial law and cannot be deleted sooner.

We share data only with payment processors — such as those handling Touch 'n Go, GrabPay, Boost dan FPX — who are bound by data-processing agreements. We do not sell or rent your data to advertisers, data brokers or unrelated third parties.

Go to Account Settings and edit your profile directly for most fields. For changes that require identity re-verification — such as your name or date of birth — contact our data protection team via email with a valid Malaysian identity document.

Strictly necessary cookies keep your session running and cannot be disabled. Optional analytics cookies can be declined via the cookie banner at login or updated any time in Privacy Centre. We do not use cookies to serve third-party advertising.

Contact our data protection team by email or live chat. If you are not satisfied with our response, you may escalate to the relevant Malaysian authority under the Personal Data Protection Act 2010. We will provide the authority's contact details upon request.

How aicuci88 Protects Your Personal Data

How to Reach Our Data Protection Team

Six Ways We Keep Your Privacy Intact

Data We Collect

Cookie Usage

Account Security

Data Retention

Third-Party Processors

Your Consent Controls

Common Questions About Your Data at aicuci88

01 What personal data does aicuci88 collect when I open an account?

02 How can I access a copy of the data aicuci88 holds about me?

03 Can I ask aicuci88 to delete my personal data?

04 Does aicuci88 share my data with third parties?

05 How do I update or correct inaccurate information in my account?

06 How does aicuci88 use cookies and can I opt out?

07 Who do I contact if I believe my privacy rights have been breached?

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